Nominate your CX Champion!

As the Official Business Communications Partner of Southampton FC, 8x8 is proud to launch the CX Champions Fantasy Team—a monthly recognition program that celebrates everyday customer experience heroes who go above and beyond to deliver outstanding service, streamline operations, and create unforgettable customer moments.

We’re building our CX starting line-up — and we need your nominations.

NOMINATE A CX CHAMPION

How It Works

Nominate a Colleague
Submit someone who goes above and beyond. It could be great service, a bold idea, or simply showing up and lifting the team.

Monthly Lineup Revealed
Each month, a new CX hero is selected from across all departments and industries to join the 8x8 CX Champions.

Win Tickets to a Southampton Match
The Monthly CX Champion will score tickets to a Southampton Football Club home game, and their face will be featured on the big screen!

Social Media Nominations

Have you tagged @8x8 and used #8x8 CTTeam on LinkedIn or X for your CX Champion Nomination? Complete the short form below to opt in.

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Who can you nominate?

Anyone who makes your workplace stronger. Just like building a top football squad, our 8x8 Fantasy CX Team celebrates the critical roles that keep your organisation performing — your everyday CX heroes!

Here’s who could make the line-up:

Striker — Customer Service Manager / Agent Lead
On the front line, solving problems and creating loyal customers.

Goalkeeper — CIO / CTO
Your last line of defence is keeping systems secure and resilient.

Centre-Back — Compliance Officer / Risk Lead
Ensures compliance and protects the business from costly penalties.

Wing-Backs — IT Manager
Keeps operations running smoothly across systems and teams.

Central Midfielder — Head of CX
Orchestrates the customer experience across every channel.

Attacking Midfielder — Digital Transformation Lead
Drives innovation, strategy, and the future of the business.

Winger — Marketing or Communications Manager
Engages customers across outbound and inbound communication.

Super Sub — Sales, SDR, or BPO Lead
Brings energy, tactical impact, and drives pipeline growth.

Manager — COO or Operations Director
Aligns customer experience with business performance goals.

Nominate your CX Champion!

Nominate Now

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